BirdEye, a leader in business reputation marketing, announced today its partnership with MacPractice, the pioneering leader of practice management and clinical software trusted by 4000+ practices. MacPractice software is used by the most advanced healthcare providers (physicians, dentists, chiropractors, eye care professionals) that use Apple products — Macs, iPads and iPhones. With this partnership, BirdEye will be integrated with the MacPractice software and available to all its users.
The basic BirdEye service will be provided to MacPractice customers and comes integrated with the MacPractice software. At the basic level, practices will be able to:
- Monitor their online presence on 50+ sites
- Get daily review alerts from top sites
- Automatically collect new reviews from patients after each visit
- View all their reviews in one place
- Auto-publish reviews on their own website
- Promote their presence and reputation on search engines to acquire new customers
The premium BirdEye service will offer the providers several additional benefits. Practices can:
- Fix their online presence on 50+ sites
- Collect new reviews via SMS and mobile kiosk with app
- Get access to their reputation dashboard
- Track customer sentiment via advanced reporting
- Syndicate authentic reviews to top sites and directories
- Promote reviews on their business website
- Promote reviews on social media channels like Facebook, Google+, Twitter
- Promote positive patient experiences via review videos on YouTube, Google
“From the start, MacPractice was conceived as a high quality software built on top of Apple’s cutting edge hardware and operating systems for doctors to have access to a modern practice management system that’s easy to use and comes at a reasonable cost,” said Mark Hollis, MacPractice co-founder and CEO. “Our partnership with BirdEye is a testament to our ongoing commitment to also offer integrated best-in-class marketing services for healthcare practices.”
“We heard from many practices of their need to increase patient satisfaction and acquire new patients,” Hollis continued. “BirdEye is an innovative platform that does just that — it automates patient feedback, allows quick resolution of patient issues, simplifies the onerous task of monitoring and managing reviews on 100s of sites, and auto-promotes good reputation on the practice website, as well as social channels like Facebook, Google+ and Twitter, and search engines. This ensures higher patient satisfaction and a steady flow of new patients.”
“MacPractice is a great partner for us as we continue to expand in the healthcare market,” said Naveen Gupta, CEO of BirdEye. “Generally when you think of innovation, healthcare is not the first industry that comes to mind, but with MacPractice we’ll get to collaborate with the most technologically advanced doctors, dentists, chiropractors and optometrists. That’s exciting.”
Availability
To get a personal tour of the BirdEye platform, call sales at 1-800-561-3357 or email sales(at)birdeye(dot)com. The BirdEye Business Reputation Management platform can be previewed at http://birdeye.com.
About BirdEye
BirdEye (birdeye.com) is a leader in Business Reputation Marketing. The BirdEye platform allows businesses to amplify their online reputation to get more word-of-mouth referrals, leads, and repeat customers. Businesses monitor reviews from all major sites, gain new reviews, manage customer feedback, and automatically promote their good reputation across the web, social media and search engines. Enterprises use BirdEye analytics and competitive insights gleaned from customer feedback to fine-tune products, services and operations. The BirdEye platform powers 500K businesses and 10M+ reviews. Based in Sunnyvale, CA, BirdEye was founded by alumni from Yahoo, Google, Amazon and Cisco.
About MacPractice
MacPractice, Inc. (macpractice.com) is a client-centric practice management and clinical software development firm, comprised of highly experienced and caring individuals, dedicated to the development and support of best-of-class Macintosh software and associated services for physicians, dentists, chiropractors, and eye care professionals. MacPractice’s products have achieved 2011 and 2014 ONC certification. MacPractice is one of the top 38 EHR vendor members of HIMSS EHRA (Electronic Health Record Association) that advises the ONC, HHS and CMS. MacPractice is a contributing member of Commonwell Alliance. MacPractice is one of Medical Economics’ Top 50 EHRs in 2014 and is a signer of the EHR Vendor Code of Conduct.
For more information, contact William Moeller
william(at)birdeye(dot)com | 408.457.1348 | 800.561.3357 | http://birdeye.com
