This report reveals the findings of the Ponemon Institute Survey: How Single Sign-On Is Changing Healthcare and provides a detailed analysis of single sign-on vendors. The report shows that of the >400 users of SSO technology surveyed, it was determined that SSO technology saves clinicians from 8 to 15 minutes a day depending on the SSO solution utilized, which can be translated into 103-191 hours per year.
Introduction
Ponemon Institute is pleased to present a comparative analysis of Imprivata OneSign® SingleSign-On (SSO) with other companies that offer SSO technology. The analysis is based on aresearch study sponsored by Imprivata to determine what IT practitioners think about theinfluence SSO is having on the healthcare industry.Single sign-on automates the login process, enabling clinicians and IT practitioners to login onlyonce to their desktop in order to gain faster access to applications – removing clicks, keystrokes
and complex passwords. In light of the rigorous data security requirements in the healthcareindustry, SSO and authentication management are almost always deployed together. Thecombination is growing in popularity because, as shown by our research, it increases employee productivity, reduces helpdesk calls, and strengthens security.We surveyed a total of 404 individuals who work for healthcare organizations and who use SSO technology. They work in private and public hospitals or integrated delivery healthcare systems. Most of the respondents work in IT functions such as operations, data security, IT compliance,quality assurance, network management, helpdesk operations and other key MIS functions. Ofthe 404 participants in the study, 65 are customers of Imprivata OneSign. Frequency of competitor SSOs used in healthcare organizations the frequency of seven SSO products or brands that are known to competewith Imprivata’s OneSign. Twenty-nine companies represent the “other” category, which iscomposed of nominal companies in the SSO marketplace.Comparison of OneSign to other SSO providersWe compare OneSign to an aggregate sample of its competitors based on IT practitioners’responses to survey questions about clinician satisfaction, efficiency, economic impact and
security. Most of our findings compare respondents who use OneSign versus those who useanother single sign-on (competitor) solution. This cluster of competitors includes seven leading
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