Nov 01: Compliant versus complaint in the clinic experience
The small difference in spelling between “compliant” and “complaint” was a theme for me in several distinct interactions last week. […]
Nov 01: What’s keeping hospitals from addressing the revenue cycle?
The coming year is full of responsibilities for healthcare providers. Not only is there the approaching deadline for transitioning to
Oct 31: Why patient engagement is about more than health IT
Patient engagement access to health information is nothing new. However, it has received an increasing amount of attention as a
Oct 31:C-suite involvement in the EHR adoption process
A successful EHR implementation requires buy-in from all levels of the healthcare organization. While the clinical environment represents the most
Oct 31: Contrite White House Spurns Health Law’s Critics
BOSTON — The White House on Wednesday blended expressions of contrition for the troubled rollout of its health care law
Oct 31: The Long List Of Health Apps Features Few Clear Winners
Here at Shots we get all kinds of pitches about the latest smartphone app that promises a profound improvement in
Oct 31: Cancellation of Health Care Plans Replaces Website Problems as Prime Target
After focusing for weeks on the technical failures of President Obama’s health insurance website, Republicans on Tuesday broadened their criticism
Oct 31: Medicare chief apologizes for botched rollout of HealthCare.gov
The federal official who oversees new health-insurance exchanges apologized publicly Tuesday for the troubled launch of a Web site that
Oct 31: Carney: Obama didn’t mislead on keeping insurance plans
White House press secretary Jay Carney said Tuesday that President Obama did not mislead the American people when he said
Oct 30: IRS hamstrung on collecting health law penalties
The Internal Revenue Service(IRS hamstrung) probably will bark at you if you fail to obtain health insurance next year, but
Oct 30: How we’re working to improve HealthCare.gov
We continue to improve the overall user experience each week on HealthCare.gov, so that by the end of November the
Oct 30: Insurance Cancellations Elbow Out Website Woes At Health Hearing
When the head of the agency responsible for the troubled Healthcare.gov went before Congress for the first time since its foibles became