This IDC MarketScape evaluates U.S. Electronic Health Record (EHR) solution vendors based on their strategies and capabilities supporting next-generation EHRs. These EHRs have evolved beyond traditional systems of record to become comprehensive platforms of engagement and intelligence.
They extend beyond clinical documentation, supporting digital patient engagement, integrated care pathways, and value-based reimbursement.The shift from data entry-focused workflows to outcomes-based, consumer-centric approaches addresses longstanding challenges in EHR user interface (UI), user experience (UX), and human-machine interactions. The fusion of modern system design with cutting-edge technology results in interoperable and intelligent EHRs that significantly enhance clinical productivity, care delivery, and overall experiences.
Mutaz Shegewi, Research Director at IDC Health Insights, emphasizes the transformative impact of next-generation EHRs on U.S. healthcare. These AI-enhanced, cloud-based EHRs not only digitize patient records but also empower clinicians with holistic and longitudinal patient views. These platforms streamline operations and, despite industry challenges like legacy infrastructure and cybersecurity concerns, play a crucial role in driving efficiency, diagnostic innovation, and digital patient engagement. Shegewi highlights the evolution of these EHRs into sophisticated platforms, steering the industry toward improved outcomes, patient centricity, and enhanced experiences. EHRs, as the backbone of a new era in healthcare, converge technological innovation with a human touch to create smarter, more efficient systems responsive to the needs of both patients and clinicians.