White Papers

Recognize these misconceptions. Avoid the mistakes they can cause. It’s no tall tale. Yes. We need interoperability. Without it there’s […]

Convert privacy and cost exposures to secure and compliant assets Uncontrolled print environments in a hospital setting can present a

Edmund Billings, MD Chief Medical Officer Medsphere Systems Corporation Well into the computer age, healthcare lags badly behind other industries

Despite recent gains in EHR adoption (nationwide rates recently passed 75 percent for office-based physicians), small practices, particularly those of

Predictive and comparative analytics have the potential to drive improved value by pinpointing areas where proactive steps can better support

EHR capability is only part of the answer to HITECH demands. Real-time access to accurate data is what makes meaningful

INTRODUCTION The implementation of electronic prescribing, or e-prescribing, is one of the most the groundbreaking changes in healthcare. As part

With increasing frequency and impact, healthcare organizations are implementing EMR systems, such as Epic, to improve patient care and outcomes,

Using Customer Journey Maps to Improve Health Insurance Customer Loyalty Executive Briefing Author Jim Tincher, Principal Consultant, HeartoftheCustomer Jim@HeartoftheCustomer.com Editor

Today, healthcare marketing is as data-driven as any other business, with boards and executive teams demanding quantifiable results from data-driven

Introduction The use of health information technology (HIT) in general, and electronic health records (EHRs) in particular, is increasingly viewed

Email marketing remains one of the most effective tools in the healthcare marketer’s arsenal. But to succeed in today’s changing