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Press Releases

eClinicalWorks and Sunoh.ai Boost Efficiency at First Care Medical Clinic

eClinicalWorks and Sunoh.ai Help First Care Medical Clinic Boost Documentation Efficiency and Expand Services
A 15-provider family medicine practice is now saving time on documentation and focusing more on patient care.

eClinicalWorks®, the largest ambulatory cloud EHR, announced that Carolina-based First Care Family Medicine is using Sunoh.ai, an AI-powered, EHR-agnostic medical scribe. Fully integrated with the eClinicalWorks EHR, Sunoh.ai automatically adds clinical notes to the correct sections of progress notes, reducing administrative tasks and enhancing documentation quality and patient care.

“Over 60% of our providers are already using Sunoh.ai, and we’re encouraging the rest to adopt it as well,” said Mary-Kate Regnery, clinical director at First Care Medical Clinic. “Sunoh.ai enables our providers to complete progress notes quickly and engage more deeply with patients, especially on busy days. The AI scribe’s ability to capture all History of Present Illness (HPI) details is incredibly valuable. The time saved on documentation greatly improves our operational efficiency, allowing for better patient care and thorough documentation.”

First Care Medical Clinic offers primary care services to patients of all ages across North Carolina and South Carolina.

“Sunoh.ai enhances face-to-face patient interactions,” said Obi Okwara, president of First Care Medical Clinic. “High-quality notes improve communication between patients and providers, helping us make more internal referrals for additional care. It enables our providers to see more patients daily and supports compliance by ensuring detailed documentation, which mitigates risk.”

Dr. Benedict Okwara, medical director and CEO of First Care Medical Clinic, confirmed that Sunoh.ai has been transformative for their practice.

Girish Navani, CEO and co-founder of eClinicalWorks, added, “Our goal is to support providers nationwide with AI-integrated solutions like Sunoh.ai. It not only streamlines documentation but also enhances practice efficiency and patient satisfaction. We’re proud to lead the AI revolution and are committed to making AI accessible in healthcare.”

Sunoh.ai, the first EHR-agnostic AI medical scribe, is trusted by over 80,000 providers nationwide, driving a significant shift in patient care.

Overview of First Care Medical Clinic
Established in 1994, First Care Medical Clinic provides a range of healthcare services including primary care, internal medicine, pediatric care, physical health, and mental health counseling to patients in North Carolina and South Carolina. With seven primary care clinics and telehealth options, their dedicated team delivers comprehensive, coordinated care aimed at improving patient outcomes. For more details, visit https://www.firstcarecanhelp.com.

Overview of eClinicalWorks
Founded in 1999 to digitize paper charts for ambulatory practices, eClinicalWorks has grown into a national leader in cloud-based Electronic Health Records (EHR) and Practice Management solutions. We support ambulatory practices, specialists, health centers, urgent care facilities, and hospital systems in managing revenue cycles, patient relationships, and Population Health programs. Over 180,000 providers and nearly 1 million medical professionals rely on the eCW Cloud for flexible clinical documentation, streamlined front-office workflows, and more efficient billing powered by Robotic Process Automation. By combining innovation, advanced technology, and a strong commitment to patient safety, eClinicalWorks helps healthcare practices thrive in today’s complex medical landscape. For more information, visit www.eclinicalworks.com
, follow us on LinkedIn, Facebook, and X/Twitter, or call (866) 888-6929.

About Sunoh.ai
Sunoh.ai is an innovative, EHR-agnostic, AI-driven ambient listening technology that effortlessly converts natural conversations between healthcare providers and patients into clinical documentation. Designed to provide a smooth and immersive experience, Sunoh.ai significantly speeds up and simplifies the documentation process. For more information, visit Sunoh.ai.