PORTLAND, Ore., Nov. 11, 2025 (GLOBE NEWSWIRE) — First Insight, developer of MaximEyes EHR and Practice Management software and MaximEyes AI powered by EVAA, has announced a strategic partnership with Mango Voice, a leading cloud-based VoIP provider. This collaboration delivers a fully integrated solution that merges telephony with electronic health records, streamlining front-office workflows and enhancing patient communication for eye care practices.
The new MaximEyes + Mango Voice integration links phone systems directly to patient records, enabling staff to:
- Quickly recognize patients as calls arrive.
- Access upcoming appointments, account balances, insurance information, and visit notes in real time.
- Make outbound calls with a single click directly from the patient record.
- Schedule or reschedule appointments from an incoming call popup.
- Enhance revenue tracking with billing and balance visibility on every call.
“This partnership positions MaximEyes as the most comprehensive front-office automation solution available,” said Nitin Rai, CEO and Chairman of First Insight. “By combining EVAA Virtual Assistant with Mango Voice, practices can deliver faster service, reduce staff workload, and stay competitive in today’s healthcare landscape.”
Daniel Tindall, Head of Partnerships at Mango Voice, added, “We’re excited to join forces with First Insight. Integrating Mango’s advanced VoIP platform with MaximEyes’ EHR and EVAA AI capabilities allows practices to enhance patient engagement in ways that isolated tools simply cannot achieve.”
The Mango Voice integration is now available to MaximEyes customers at no extra cost. Practices can subscribe directly to Mango Voice for VoIP services and activate the module in MaximEyes with just a few simple steps.
About First Insight and MaximEyes
MaximEyes, trusted by thousands of eye care professionals nationwide, provides a comprehensive, cloud-based platform for optometry and ophthalmology practice management and EHR. It empowers practices to operate more efficiently, stay connected, and work smarter. Developed in collaboration with optometrists, ophthalmologists, and opticians, MaximEyes streamlines workflows, automates routine tasks, and enhances the patient experience from the exam room to the optical.
From EHR, imaging, intake, and scheduling to optical point-of-sale, revenue cycle management, and website solutions, MaximEyes covers all aspects of practice management. With MaximEyes AI, powered by EVAA, practices can further automate documentation, billing, eligibility verification, and patient communications using intelligent virtual assistance.
MaximEyes is offered by First Insight Corporation, a trusted provider of software and service solutions that help healthcare practices operate more efficiently and run smarter businesses.
Discover more at www.maximeyes.com
About Mango Voice
Mango Voice is a cloud-based, enterprise-grade VoIP phone system built for businesses and practices of all sizes. As the leading integrated phone solution, its flexible, user-friendly platform enhances communication with powerful tools like Mango AI and Margo, the AI Receptionist. These features minimize manual note-taking by automatically transcribing calls and generating summaries that integrate directly into your patient engagement or practice management software.
Mango Voice enables growing practices and businesses to manage calls more efficiently, reduce missed opportunities, and capture more patients and growth prospects with intelligent, reliable communication solutions tailored to their needs.
Discover more at www.mangovoice.com
Media Contact:
marketing@first-insight.com
