The AI-powered back-office platform already supports over 100 organizations, helping them save millions in administrative costs.
MOUNTAIN VIEW, Calif., Oct. 27, 2025 /PRNewswire/ — Honey Health, an all-in-one AI back-office platform for healthcare organizations, announced it has raised $7.8 million in seed funding led by Pelion Ventures, with participation from Streamlined, Burst Capital, and 8-Bit Capital. The company is rolling out specialized AI agent teams that autonomously handle complex administrative workflows within healthcare systems, reducing the administrative burden faced by care teams across both primary and specialty care.
Health systems and medical groups are under growing operational pressure, with non-clinical staff turnover reaching 33–40% annually and administrative demands continuing to climb. Traditional point solutions only address small parts of the problem, often require close supervision, and rarely integrate smoothly—leaving care teams overextended and patients waiting longer for services.
“Healthcare organizations are trapped between two flawed models: narrow point solutions and the ongoing challenge of hiring and retaining back-office staff,” said Matt Faustman, co-founder and CEO of Honey Health. “We’re taking a new approach with autonomous AI agent teams that complete entire workflows in the background. Our customers start their day with work already done—not more tasks to manage.”
Since launching in December, Honey has teamed up with more than 100 medical groups and health systems. Clients have reported annual profit increases of $50,000 to $65,000 per provider by cutting backfill costs and scaling more efficiently. The platform enables organizations to onboard new, revenue-generating providers without expanding their administrative teams.
“Using Honey Health feels like magic,” said Dr. Kashif Latif, co-owner of AM Endocrinology in Memphis, one of the largest endocrinology practices in the southeastern U.S. “Our back-office work is completed directly in the EHR as if a staff member had done it.”
Designed for mid-market healthcare organizations, Honey addresses their specific challenges—diverse EHR systems, small IT teams, and fragmented technology stacks from multiple vendors. Unlike copilots that need human oversight or external portals that add management burden, Honey’s AI agents operate like trained employees, logging into systems, navigating interfaces, and completing full workflows end to end.
With additional features coming soon, Honey’s AI agents currently handle workflows common to most primary care and specialty practices, including:
- Data Fetching: Retrieves information from external sources such as labs, devices, and other systems
- Note Preparation: Generates visit-ready patient notes and charts
- Orders and Refills: Processes post-visit orders and prescription refills
- Fax Triage: Sorts, routes, and files faxes while extracting key information
- Prior Authorizations: Oversees the entire authorization process
Honey’s proprietary Loop Framework and Hive Protocol enable its AI agents to onboard most EHRs in under 30 days, learn each team’s unique workflows, and complete entire tasks that would normally require multiple point solutions. This flexibility allows organizations to work with Honey regardless of their EHR mix—a key advantage for MSOs and health systems managing multiple platforms.
Honey was founded by Matt Faustman and Xiao Zhang, former LinkedIn leaders in AI, product, and engineering. The two met while working on AI projects at LinkedIn after Faustman had sold his previous company to the platform. Both founders have firsthand experience with chronic illness and care delays caused by administrative bottlenecks; Faustman himself was diagnosed with Type 1 Diabetes a decade ago.
“The market is tired of patchwork point solutions that add complexity instead of solving problems,” said Tyler Hogge, Partner at Pelion Ventures. “The future lies in compound platforms that autonomously orchestrate entire workflows across systems. Honey exemplifies this next generation, where AI doesn’t just assist with tasks—it completes them end-to-end. This is about fully replacing the old model, not just improving it incrementally.”
The new funding will be used to expand Honey’s AI capabilities, accelerate customer adoption, and grow the team.
About Honey Health
Honey Health develops autonomous AI agents that handle the administrative work behind healthcare delivery. Its all-in-one back-office platform streamlines workflows that consume time, staff, and resources in healthcare organizations. Founded by former LinkedIn AI leaders and already in use by over 100 medical groups and health systems, Honey helps teams cut costs, boost efficiency, and spend more time on patient care. Learn more at www.honeyhealth.ai
SOURCE Honey Health
