Vietnamese IT corporation FPT has signed a memorandum of understanding (MOU) with AIA Vietnam Life Insurance Company (AIA Vietnam), a subsidiary of AIA Group, to advance digital transformation in the insurance and healthcare sectors.
According to FPT, the partnership will combine AIA Vietnam’s insurance expertise with FPT’s technology ecosystem to deliver smart, efficient, and scalable insurance and healthcare solutions, enhancing customer engagement and supporting growth in Vietnam.
The collaboration will focus on co-developing integrated life and health insurance products, leveraging FPT’s technology capabilities alongside AIA Vitality.
With rising demand for healthcare, protection, and comprehensive financial solutions in Vietnam, both FPT and AIA Vietnam see strong alignment in their customer-centric approaches.
This shared vision enables the companies to build a comprehensive insurance-technology-healthcare ecosystem, delivering personalized and convenient protection solutions to the Vietnamese population.
“We are witnessing growing demand for advanced technologies in insurance, particularly artificial intelligence (AI),” said Pham Minh Tuan, FPT Software CEO and Executive Vice President of FPT Corporation. “Drawing on our domain expertise and proven experience, we have developed a comprehensive portfolio of solutions for insurance clients, not only in Vietnam but around the world.”
“As an AI-first company, we will continue to leverage our AI expertise and AI-augmented workforce—particularly through our FleziPT platform—to help insurers optimize operations, enhance productivity, and improve customer experiences, ultimately setting new industry standards and raising the quality of life for everyone,” added Pham Minh Tuan.
Meanwhile, Zhang Fisher, Regional CEO of AIA Group, highlighted that the partnership between AIA Vietnam and FPT demonstrates AIA Group’s long-term commitment to closing the protection gap across Asia while delivering greater value to communities in each market.
“In Vietnam, by combining AIA’s insurance expertise and health and wellness ecosystem with FPT’s robust technology platforms and capabilities, we aim to create more personalized and holistic insurance and healthcare solutions,” he said. “This collaboration will positively impact the growth of the insurance sector and the health and wellbeing of the people.”
Andrew Loh, CEO of AIA Vietnam, emphasized that customers remain central to the company’s strategy. “We continuously seek innovative ways to provide transparent, convenient, and comprehensive experiences for our customers. The signing of this MOU with FPT reflects that commitment, leveraging FPT’s extensive technology ecosystem alongside AIA’s insurance expertise,” he stated.
According to Loh, this partnership marks the next stage in AIA Vietnam’s digital transformation journey, further strengthening its health and wellness ecosystem with AIA Vitality as the cornerstone of its Health & Wellness Protection strategy.
