Altitude Software

Altitude Software (www.altitude.com) is a leading independent contact centre vendor, with its Altitude Unified Customer Interaction (Altitude uCI) product line. The Altitude uCI is a suite of customer interaction management solutions for customer service; help desks; collections; order desks; proactive telemarketing, sales and service; and business process management.Altitude uCI™ (Unified Customer Interaction) suite over IP manages, measures, and improves relationships with customers from small to large organizations worldwide. Altitude Software is also recognized for its leadership in the contact center outsourcing market.Altitude uCI is a cost-effective application suite conceived to improve the overall productivity of the contact center. Since Altitude uCI was engineered to integrate easily with enterprise front office and back-office systems, Altitude uCI delivers significant cost and revenue benefits with a limited up-front investment. Altitude uCI not only allows users to achieve return on investment in a limited time frame, but also provides a successful solution to their customer interaction and organizational efficiency strategies.