southwestern Virginia Community Health Systems

SVCHS is committed to provide access to affordable, quality, comprehensive and preventative healthcare that is culturally sensitive for all individuals of the southwestern Virginia area, while maintaining partnerships with the community in order to enhance economic stability and provide local employment opportunities southwestern virginia community

In the beginning, Saltville was a company town with Olin Chemicals.  Olin owned and controlled everything such as the town government, banks, utilities, general store, rental properties, schools and healthcare.  Due to EPA regulations, Olin closed their Saltville operations resulting in the loss of 1,500 jobs and health insurance benefits to employees and their families. Olin left all of their assets to the Town of Saltville, except the schools and hospital building.  Southwest Virginia Community Health Systems originally began as one site in 1979, the Saltville Medical Center.  Since that time, additional sites and services have been added to provide comprehensive primary health care to residents in our area, regardless of ability to pay and insurance status.

Organizational Profile

SVCHS consists of a group of non-profit Community Healthcare Centers, Migrant Health Network, Integrative Behavioral Healthcare Program, Substance Abuse Recovery Program and Southwest Virginia Regional Dental Center.  SVCHS was established to improve access to healthcare services by providing comprehensive, patient centered care to the communities we serve.

Mission Statement

SVCHS is a community health care partnership serving the people of this region with compassionate, affordable, patient-centered primary and comprehensive care.

Vision Statement

SVCHS, Inc. will provide compassionate patient-centered, affordable healthcare to all patients, nationally recognized for its excellence in all aspects of care.

Guiding Principals:

Honesty – Demonstrates integrity, instills employee and patient trust, takes responsibility for own actions and mistakes, and keeps commitments. Professionalism – Maintains high personal standards, possesses self-discipline, and is competent in job knowledge.  Responds cheerfully to instruction, training feedback and assigned tasks.  Respectful to others at all times. Teamwork – Participates and works harmoniously with others.  Fully supports and implements the consensus.  Puts the needs of the company and the patient ahead of individual or department needs.

Communication – Openly shares ideas and cooperates in a group setting.  Practices good listening skills and offers constructive feedback. Continuous Improvement – Recognizes that success depends on the ability to meet the changing needs of the patient.  Promotes progress and efficiency by looking for a fresh approach and through willingness to change. Accountability – Assuming responsibility and being open for review of intended or unintended results of an action or inaction.

About

SVCHS is a member of the Virginia Community Healthcare Association and is a Joint Commission accredited institution.  SVCHS is governed by a community board and our clinics are not-for-profit Community Health Centers.

There are almost 3,500 similar centers nationwide, with 65 serving Virginia.  SVCHS is a fee-for-service practice just like any other doctor’s office.  To assist the center in providing access to medical, behavioral health, and dental care to all residents regardless of income, SVCHS receives an annual grant from the U.S. Public Health Service.

Being a community-based organization, we extend an invitation to you and your family to use our facility.  We also welcome any input and comments on how we can better serve you.

The Joint Commission’s Gold Seal of Approval

*The public may contact the Joint Commission’s Office of Quality Monitoring to report any concerns or register complaints about a Joint Commission accredited healthcare organization by either calling 800-994-6610 or emailing complaint@jointcommission.org