Newark, NJ, Nov. 17, 2025 (GLOBE NEWSWIRE) — net2phone, a leading provider of intelligent communications solutions, has introduced its HIPAA-compatible AI Agent.
The new agentic AI offering helps healthcare organizations reclaim valuable time by managing patient communications and administrative tasks through a purpose-built, intelligent automation platform.
The HIPAA-ready net2phone AI Agent delivers advanced conversational automation with full end-to-end security, integrating seamlessly with existing databases to streamline patient communication, reduce administrative load, and improve overall patient experience.
“Healthcare providers are under immense pressure to balance administrative demands with quality patient care,” said Jonah Fink, CEO of net2phone. “Our HIPAA-compatible AI Agent addresses that challenge by automating routine patient interactions while ensuring every exchange meets rigorous HIPAA privacy and security requirements.”
Reimagining Healthcare Communication
- Deliver round-the-clock virtual support for common patient questions
- Manage appointment scheduling and automated reminders
- Interpret patient messages using natural language understanding to route inquiries to the correct department
- Integrate securely with EHR, CRM, and scheduling platforms
net2phone’s AI Agent automates routine patient administrative tasks and enhances communication workflows, helping healthcare organizations cut operational costs, improve response times, and allow staff to focus more on patient care. Clinics, hospitals, private practices, and other healthcare providers can now benefit from net2phone’s AI Agent with full HIPAA compatibility across all interactions.
For more details about net2phone’s AI Agent and its healthcare offerings, visit net2phone.com/products/ai-agent.
About net2phone:
net2phone delivers AI-driven communications and workflow automation that help businesses worldwide operate more efficiently through smarter conversations and actionable insights. Known for its reliability and technological innovation, net2phone has established itself as a leader in modern communication solutions. The company is a subsidiary of IDT Corporation (NYSE: IDT). For more information, visit net2phone.com or connect on LinkedIn.
net2phone Media Contact:
Denise D’Arienzo
VP of Marketing & Sales Operations
Email: denise.darienzo@net2phone.com
