When Brookwood Baptist Health in Birmingham, Ala., moved over to Epic Systems Corp.’s EHR, its initial goal was to find a way to continue to track trends in revenue cycle during the transition. However, the health system discovered that cloud-based software combined with data analytics enabled users to do much more.
Brookwood Baptist chose MedeAnalytics’ Business Officer, a cloud-based software that analyzes revenue cycle data, such as accounts receivable, transactions and charges. The technology needed to meet specific aims: To keep revenue cycle operations up and running, avoid having to build a new platform and make use of the robust analytics MedeAnalytics provides, Pete Welch, senior revenue cycle analyst at Brookwood Baptist Health, said.
“Rather than building a platform from the ground up, we tried to keep all of our classic reporting that we’d been using for the previous five or six years but just turned it into something that looked more like Epic,” Welch said. “Mede[Analytics] was really great at helping us do all that mapping and helping us determine exactly what data elements we needed to send over to them.”
The main goal in using MedeAnalytics was to gain deep insight into payer trends. However, Brookwood Baptist discovered that using this software also helped it maintain patient satisfaction, relieve the pressure on the IT team and create ad hoc reports in a timely manner.
