eClinicalWorks and Sunoh.ai Help 75-Provider FQHC Improve Patient Care and Reduce Provider Burnout
Florida-based Suncoast Community Health Centers is using Sunoh.ai to lighten workloads, improve documentation quality, and better serve a diverse patient population.
WESTBOROUGH, Mass., October 23, 2025 — eClinicalWorks®, the largest ambulatory cloud EHR, today announced the successful integration of Sunoh.ai, an EHR-agnostic AI medical scribe, across Florida-based Suncoast Community Health Centers. Fully integrated with the eClinicalWorks EHR, Sunoh.ai operates in the background during patient visits, boosting efficiency in patient care and reducing provider burnout. The AI scribe also offers multilingual capabilities, accurately summarizing patient-provider interactions in English, Spanish, and Portuguese.
“Sunoh.ai’s multilingual functionality is invaluable for seamless documentation,” said Dr. Joao Fontoura, Director of Health Informatics at Suncoast Community Health Centers. “Previously, many of our providers relied on voice dictation and manual entry. With Sunoh.ai, we’ve seen significant improvements in workflow efficiency and documentation quality. Its robust multilingual support ensures accurate notes regardless of the language spoken during visits, and we are encouraging more providers to adopt this transformative tool.”
The AI scribe enhances clinical documentation by accurately capturing the History of Present Illness (HPI) and patient details, improving the quality of physicians’ notes and supporting clinical decision-making. Since implementation, the practice has experienced reduced provider workload and enhanced documentation quality. Sunoh.ai now supports all patient interactions, regardless of language.
Suncoast, a Federally Qualified Health Center (FQHC), employs 75 healthcare providers across nine Florida locations, offering services in primary care, podiatry, dentistry, chiropractic, mental health, and obstetrics/gynecology. The decision to implement Sunoh.ai was driven by its affordability and wide-ranging benefits across specialties, and the practice continues to encourage providers to adopt the software.
“Our goal is to reduce documentation burdens for providers nationwide while serving a diverse patient population through AI-powered solutions like Sunoh.ai,” said Girish Navani, CEO and cofounder of eClinicalWorks. “Sunoh.ai is leading the AI transformation in healthcare. We are dedicated to making AI accessible in healthcare, enhancing provider workflows, and improving patient experiences.”
Trusted by over 80,000 providers across the country, Sunoh.ai is the first EHR-agnostic AI medical scribe to drive a transformative shift in patient care. It integrates seamlessly with the eClinicalWorks EHR via any device using the eClinicalTouch® 4 app, making it a preferred solution for healthcare practices.
Overview of Suncoast Community Health Centers
Founded in 1977, Suncoast Community Health Centers is a modern Federally Qualified Health Center (FQHC) providing a wide range of services, including adult and pediatric medical care, dental and pediatric dental care, x-rays, lab services, pharmacies, podiatry, and more. Guided by its vision to deliver high-quality healthcare and its mission to enhance the health of its community, Suncoast operates nine locations across Southern and Eastern Hillsborough County, Florida. For more information, visit https://suncoast-chc.org
About eClinicalWorks
Founded in 1999 to digitize paper charts for ambulatory practices, eClinicalWorks has grown into a national leader in cloud-based solutions for Electronic Health Records (EHR) and Practice Management. The company supports ambulatory practices, specialists, health centers, urgent care facilities, and hospital systems in managing revenue cycles, patient relationships, and population health initiatives.
Today, more than 180,000 providers and nearly 1 million medical professionals rely on the scalable eCW Cloud for flexible clinical documentation, streamlined front-office workflows, and more efficient billing powered by Robotic Process Automation. By combining innovation, advanced technology, and a strong commitment to patient safety, eClinicalWorks enables healthcare practices to thrive in the evolving landscape of 21st-century healthcare.
For more information, visit www.eclinicalworks.com, follow us on LinkedIn, Facebook, and X/Twitter, or call (866) 888-6929.
About Sunoh.ai
Sunoh.ai is a cutting-edge, EHR-agnostic AI solution that uses ambient listening technology to transcribe natural conversations between healthcare providers and patients into accurate clinical documentation. This AI medical scribe streamlines the documentation process, making it faster and more efficient than ever. For more information, visit Sunoh.ai.
