Institute for Healthcare Optimization

The Institute for Healthcare Optimization (IHO) is an independent not-for-profit 501(c)(3) research, education and service organization focused on bringing the science and practice of operations management to healthcare delivery. The Institute grew out of the work of Boston University’s Program for the Management of Variability in Health Care Delivery (MVP) where we originally developed our approach for managing flow variability. Our approach has been successfully applied by several hospitals to simultaneously reduce cost and improve quality of care, contradicting the notion that improving quality and cost of health care has to involve trade-offs.