Key Points:
Following the implementation of eHealth Connect®, a prominent clinical cancer center in Virginia saw a significant increase in patient appointments. The collaboration with eHealth Technologies initially targeted breast and lung departments but quickly attracted specialized oncology physicians, leading to expansion across all oncology specialties. Clinicians now have access to comprehensive patient records before the initial appointment, enhancing productivity and meaning for both patients and providers. Solution Offered: eHealth Connect Record Retrieval
The Clinical Cancer Center, designated by the National Cancer Institute and situated in Virginia, caters to a sizable population requiring complex cancer treatment plans and continuous monitoring. To improve patient care and operational efficiency, the center expanded its team of oncology specialists and established satellite clinics.
Facing the challenge of streamlining operations across various disease types and department workflows, the cancer center sought a technology partner with industry expertise. The eHealth Technologies team conducted interviews with clinicians from each specialty to determine their specific requirements and preferred patient care management approaches.
After collaborating with eHealth Technologies, our patients now experience quicker attention, with comprehensive medical histories readily available. The staff is solely dedicated to patient care, leading to a substantial increase in hospital revenue, as highlighted by the Administrator of the Cancer Service Line at a leading academic medical center in Virginia.
Administrator, Cancer Service Line, Prominent Academic Medical Center in Virginia Enhancing Workflows for Informed Decision-Making As the cancer center attracted more specialized oncology physicians, they enlisted eHealth Technologies for its comprehensive approach to collecting and organizing medical information. The technology empowered care teams to make informed decisions by providing a complete, organized file in patients’ charts. The Cancer Service Line’s Administrator praised the seamless experience, highlighting the convenience of organized data tabs and eliminating guesswork.
Expanding Outreach Across Departments Starting in breast and lung departments, the collaboration with eHealth Technologies swiftly expanded to cover all oncology specialties. This progression streamlined operations, empowered staff to work efficiently, increased patient engagement, and achieved notable outcomes without the need for additional intake staff.
The integration resulted in a surge in patient appointments, effectively addressed due to physicians having access to complete and accurate medical histories. The Cancer Center’s Administrator emphasized the seamless expansion of their network and the standardization of clinical protocols, leading to improved productivity and heightened patient satisfaction.
*Note: Details have been presented in a manner that maintains confidentiality and aligns with competitive considerations in the business environment.
