Infirmary Health (IH), located on the Gulf Coast, is Alabama’s largest non-government healthcare delivery system treating more than 100,000 patients each year at three acute-care hospitals. IH began the process of moving toward an electronic health record system in November 2013 with the introduction of the EpicCare EMR. While the initial implementation of EpicCare engaged physicians in the Emergency Departments, the acute care product was used by clinical staff members excluding physician providers. In order to meet regulatory requirements and support
the organizations safety initiatives, a goal was set to go live with the EpicCare system to support physician documentation and order management in March of 2014. Meeting this goal would require that over 850 physicians and supporting mid-level providers be trained quickly and comprehensively. This training should provide physicians with an understanding of the software to support documentation and order management needs, as well as access to patient history. In addition, the software should support HIPAA and compliance requirements.
